With years of hands-on experience in SaaS sales across the Nordics, UK, US, and Benelux and Regional Africa, Ambridge Advisory helps African SaaS companies scale faster and expand globally. We provide sales consultancy & training and international expansion services to African SaaS founders and Head of Sales.
We are seeking an experienced and strategic Chief of Staff/COO to work closely with our CEO and executive leadership team. In this role, you will drive cross-functional alignment, optimize business processes, and execute strategic initiatives across the company. You’ll manage and streamline operations to ensure we’re delivering results, maintaining scalability, and building a work environment that promotes collaboration and excellence.
- Strategic Planning and Execution: Collaborate with the CEO and leadership team to establish and implement company-wide strategies, driving progress towards Ambridge Advisory’s goals.
- Operational Oversight: Lead and improve operations across sales, customer success, marketing, product management, finance, and HR, ensuring smooth execution and operational efficiency.
- Process Improvement: Identify areas for improvement and implement scalable, repeatable processes that support rapid growth and operational excellence.
- Cross-Functional Collaboration: Serve as a bridge across departments, ensuring alignment and effective communication between teams and enabling smoother cross-functional projects.
- Data-Driven Decision Making: Implement and monitor metrics that provide actionable insights for the leadership team. Present data to identify trends, areas for improvement, and progress toward goals.
- People Leadership: Lead, mentor, and develop team members, building a high-performing operations team. Support professional development and foster a culture of innovation, accountability, and growth.
- Resource Management: Ensure optimal use of resources across teams, balancing costs and maximizing impact. - Project Management: Oversee key projects and strategic initiatives from planning through execution, ensuring they are delivered on time and on budget.
- Executive Support: Act as a trusted advisor to the CEO, supporting decision-making, prioritizing initiatives, and managing the executive team’s agenda.
- Educational Background: An exceptional academic record with a degree in Business, Management, or a related field.
- Experience: Proven experience in a Chief of Staff, COO, or similar executive role within a technology-driven company, preferably SaaS or subscription-based.
- Leadership and Influence: Ability to lead cross-functional teams, build consensus, and drive results. You can communicate effectively at all levels and inspire confidence in stakeholders.
- Analytical and Strategic Thinking: Strong analytical skills with a data-driven approach to decision-making and experience setting KPIs and tracking metrics.
- Operational Excellence: Deep understanding of scaling processes and systems within a fast-paced environment, with the ability to design and implement operational improvements.
- Organizational Skills: Demonstrated ability to manage multiple projects, set priorities, and adapt to changing needs.
- Financial Acumen: Strong understanding of budgeting, financial planning, and resource allocation.
- Global Perspective: Experience working within a multicultural organization, ideally with remote teams in multiple time zones.
- Adaptability: Comfortable working in a dynamic, high-growth environment with shifting priorities.
- Communication Skills: Excellent written and verbal communication skills, with fluency in business English.
At Ambridge Advisory, we take a holistic approach to compensation and benefits, reflecting our values and commitment to employee well-being. We review compensation annually to ensure equity, with performance-driven bonuses and benefits designed for a balanced global experience.
- Distributed work environment with twice-yearly team gatherings.
- Learning and development budget for professional growth.
- Annual compensation review and recognition rewards.
- Generous holiday and parental leave. - Employee Assistance Program for support. - Opportunities for global travel and executive team events
If you’re ready to be a key player in shaping the future of Ambridge Advisory, we’d love to hear from you! Apply today to join us in redefining SaaS excellence.
